Thunder Bay Auto & Truck Repair

Mon - Fri: 8:00 AM - 5:30 PM
Sat: 8:00 AM - 5:00 PM
5

These guys saved my butt! I called them at 3:30pm on a Friday with a completely destroyed wheel bearing and they said they'd take a look. I limped the car to the shop and extensive work was required to replace both front wheel bearings and some brake components. They got straight to work, had the parts on hand, and kept me informed of the estimated price. They took me out back while they were working to show me the damaged parts. They had me back on the road 2 hours after I called them, and charged me less than the estimate they had given, a very reasonable price. The staff are very friendly, thorough and approachable. Best experience I've had with a mechanic, highly recommended!!

2

Great customer service but when i went there for a tire change. And there was multiple scratches on the paint of my car door.

Hi Melvin, did you bring the scratches up with our staff? I know they would have made it right if we caused the damage... we can also check our visual digital inspection report and see if there were any photos taken of the door to sort this out...please give Stephanie(one of the owners) a call at the shop next week 😀

- Preferred Auto & Fleet Service
5

I had an incredible experience here. Friendly, informative and knowledgeable staff. Brought my truck in on a Saturday afternoon in a big rush on my way through town and they had it ready Monday morning and at a very reasonable price. If I lived in Thunder Bay I would definitely take all my vehicles there for all maintenance.

5

5

Excellent service and great turn around time the guys got right to it and figured out the problem and got my truck back to me with in 3 days of dropping it off at a good rate

Great to hear JC!!

- Preferred Auto & Fleet Service
5

Great service. They were open on a Saturday when my vehicle broke down in traffic. Stephen even ordered the alternator for my car even when they weren't sure that was the problem, because they were in short supply. Got me on the road home by mid day Monday with a new alternator. Great service!

So great to hear Allan!

- Preferred Auto & Fleet Service
5

Helped me out in a pinch. Driving from Whitehorse to St John's and had engine troubles. They squeezed me in for a diagnostic. Weren't able to fix the problem due to time constraints on my part, but so grateful they were able to run diagnostics and let me know. Was recommended by Canadian Tire that I see them.

So glad to hear the guys were able to diagnose your vehicle to give you some peice of mind knowing what needs repairing, safe travels!

- Preferred Auto & Fleet Service
4

Thank you so much for the review..did anything stand out about our service that you would like to share 😊

- Preferred Auto & Fleet Service
4

Thank you so much for your review 🙏 was there anything that stuck out for you to give us a wonderful rating?

- Preferred Auto & Fleet Service
5

Stephen and his team were very responsive and wonderful to deal with

Thank you so much for your review our team is very dedicated to our customers 😁

- Preferred Auto & Fleet Service
725 May St N Thunder Bay, ON, P7C 3S1 (807) 622-1998
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