One of the worst places to deal with. They overcharged me for getting 1 tire fixed. Will never go back again.
Hi Hau Luu We're sorry you didn't feel that you had a good experience with us. We always strive to help customers in need for the best price possible. Unfortunately, when you came to us with your vehicle, you had misplaced the locking lug nut tool for your wheel. These tools are unique to the lug nut on your wheel and, without it, it is extremely difficult to remove the wheel to repair your tire. They are designed for exactly that purpose of course, so no-one can steal your wheels! Sadly, this did add to extra effort, and therefore cost more...our team had to use less conventional methods to get the lug nuts off as you told us to "just deal with it".. It is really important that you carry your locking lug nut tool with you in your glove box at all times in case you get a flat. Roadside assistance and repair shops can't be expected to hold every type of locking lug nut tool for when customers come in. If you misplace yours again, we can only recommend that you contact the manufacturer for a replacement.
- Preferred Auto & Fleet Service