Thunder Bay Auto & Truck Repair

5

5

5

Excellent Service

5

5

Front counter service was very friendly!

5

Friendly knowledgeable staff

5

1

Went there for adjusting my headlight alignment. They told me to change the entire headlight unit bcoz they can't to alignment and quoted for $1000 for used one. Went to another place and did my alignment for $65 and I am okey now😁. May be the mechanic doesn't know what they are doing or they wanted me to spend $1000...thank God. You saved me. 1000 CAD to 65 CAD. What a joke

1

I brought my truck in for Air condition check 3 months ago. Got a call from them later that day and I was told and quoted needed new front brake pads and rotors, NOT CALIPERS so I told them to go ahead with the work. Later that day I go get my truck AND POW PUNCH IN THE FACE MY BILL IS MAGICALLY $600.00 MORE THEN THE QUOTE NOT $60 DOLLARS $600 HUNDRED PLUS TAX MORE. So I ask why, they told me they could not remove my 3 year old calipers I had done previously at Midas 3 years before. I guess they managed to get them off to get the new ones RIGHT. You would think while one of there mechanics was trying SO HARD to get MY 3 YEAR OLD CALIPERS off for so long somebody at the front desk would of HAD TIME TO CALL ME TO BRING AN EXTRA $600.00 DOLLARS PLUS TAX. From a simple ac check to almost $1200.00 DOLLARS later. Stay away from this place unless you have tonnes of money in your pockets to burn.

Hi Leo We would like to learn more about your experience with our team at Preferred Auto. Can we do a follow up call in the near future?

- Preferred Auto & Fleet Service
5

✅Owen and Terry were 2 Guardian 😇 Angels. They along with their caring and also trust worthy, 🎖 honourable mechanics were all professional and friendly! ✅At the busiest time of the fall Tyre change season they found a way to add my emergency engine problem engine... (I was en route to Prince👑George British Columbia and my beloved family 👪 after almost 3 months in Toronto, Aurora, and Sutton Ontario supporting my 75yr old 👩 mother, brother and sister whom I drove over 3500km to Ontario to luv and support during COVID-19 PLAGUE) ✅Super clean customer washroom 🚻 facility ✅diagnosis and quoted repair cost was for 4 new platinum spark plugs was very affordable and reasonable for my tight travel budget ✅Professionaly coloured printed bill with additional suggested future services recommended by their Tech's🩺🥽🥼🔧🪛⚙🚘🚕🚓🚍 🎯The tune up service was completely done ✔ ahead of my schedule to get me back to the open road with "PIECE OF MIND" ✅My experience was priceless ✝️🛐 ✅👀...I sincerely💯hope and pray 🙏 that you will find this Family run 👨 Son&Father Preferred Auto Service Amazing Biz experience just as amazing 👏 as mine 😀 Sincerely, Noel Samaai of...British Columbia Owner and Main bottle 🍼 🤪 washer at itourstudios.com were Truthfully Champion hard working Biz Owners just like this one👍🏽✌🤟🤜🤛🤝🤲🙏✍...🖖🏻🙃

725 May St N Thunder Bay, ON, P7C 3S1 (807) 622-1998
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