I brought my truck in for Air condition check 3 months ago. Got a call from them later that day and I was told and quoted needed new front brake pads and rotors, NOT CALIPERS so I told them to go ahead with the work. Later that day I go get my truck AND POW PUNCH IN THE FACE MY BILL IS MAGICALLY $600.00 MORE THEN THE QUOTE NOT $60 DOLLARS $600 HUNDRED PLUS TAX MORE. So I ask why, they told me they could not remove my 3 year old calipers I had done previously at Midas 3 years before. I guess they managed to get them off to get the new ones RIGHT. You would think while one of there mechanics was trying SO HARD to get MY 3 YEAR OLD CALIPERS off for so long somebody at the front desk would of HAD TIME TO CALL ME TO BRING AN EXTRA $600.00 DOLLARS PLUS TAX. From a simple ac check to almost $1200.00 DOLLARS later. Stay away from this place unless you have tonnes of money in your pockets to burn.
Hi Leo We would like to learn more about your experience with our team at Preferred Auto. Can we do a follow up call in the near future?
- Preferred Auto & Fleet Service