Thunder Bay Auto & Truck Repair

Mon - Fri: 8:00 AM - 5:30 PM
Sat: 8:00 AM - 5:00 PM
5

✅Owen and Terry were 2 Guardian 😇 Angels. They along with their caring and also trust worthy, 🎖 honourable mechanics were all professional and friendly! ✅At the busiest time of the fall Tyre change season they found a way to add my emergency engine problem engine... (I was en route to Prince👑George British Columbia and my beloved family 👪 after almost 3 months in Toronto, Aurora, and Sutton Ontario supporting my 75yr old 👩 mother, brother and sister whom I drove over 3500km to Ontario to luv and support during COVID-19 PLAGUE) ✅Super clean customer washroom 🚻 facility ✅diagnosis and quoted repair cost was for 4 new platinum spark plugs was very affordable and reasonable for my tight travel budget ✅Professionaly coloured printed bill with additional suggested future services recommended by their Tech's🩺🥽🥼🔧🪛⚙🚘🚕🚓🚍 🎯The tune up service was completely done ✔ ahead of my schedule to get me back to the open road with "PIECE OF MIND" ✅My experience was priceless ✝️🛐 ✅👀...I sincerely💯hope and pray 🙏 that you will find this Family run 👨 Son&Father Preferred Auto Service Amazing Biz experience just as amazing 👏 as mine 😀 Sincerely, Noel Samaai of...British Columbia Owner and Main bottle 🍼 🤪 washer at itourstudios.com were Truthfully Champion hard working Biz Owners just like this one👍🏽✌🤟🤜🤛🤝🤲🙏✍...🖖🏻🙃

5

Best automotive repair shop I have found in thunder bay. I interacted with Terry and Owen and both of them were very friendly and pleasant to deal with. Their service was professional and quality was amazing. They accommodated all my requests and even fitted me in their busy schedule. The best thing was the safety check from this place was only $118.65 (including tax). Definitely recommend this place to everyone.

Thank you Zahid for the wonderful review, happy to hear you had a great experience!

- Preferred Auto & Fleet Service
5

I was stuck in a parking lot with my full gas tank hanging down to the ground because the strap holding it up suddenly broke. Chris came at the very end of the day, loaned me his ratchet straps to hold it up so I could get my truck to their shop. Chris went above and beyond to help me out and he saved the day for me!! I have always been treated with respect and staff are professional and I feel complete confident in their work and recommendations. Thank you to everyone there for always being so helpful to me.

So happy to hear Chris was so helpful, he is a very valued employee of ours 🙂 We all strive to do our best to help our customers! Thank You Kristin for the very nice review 🙂

- Preferred Auto & Fleet Service
1

Sorry to see you gave use a 1 star rating is there any feedback you could provide us so we can improve our services?

- Preferred Auto & Fleet Service
5

Thanks Chris we really appreciate your 5 star review!

- Preferred Auto & Fleet Service
5

Thanks so much for your review!

- Preferred Auto & Fleet Service
5

Got a last minute inspection on a car.. they squeezed it in no problem. You get a TXT msg when your vehicle is done I think that is awesome! Very clean and friendly environment. They charged me less then most of the garages in town!

Glad to hear you had a great experience Clint!

- Preferred Auto & Fleet Service
5

I arrived some hours before my appointment but I still got accomodated. Nelo was very professional, extremely friendly and gave answers to every single question I asked. My vehicle check was done promptly and I was out within a very short time. The other guys were very chatty and friendly too. To anyone looking for a top notch customer service, this is the place to go!!!!!!!

Thanks Adeola we are happy to hear you had a great experience, we strive to make our customers feel informed and welcome 🙂

- Preferred Auto & Fleet Service
5

5

Members of my family and I have been coming here for many years. As per usual, the service was fast, friendly and reasonably priced. I appreciated the communication and felt that the service was honest and high quality. I feel very comfortable bringing any of our cars here again. For us, there is no need to shop around....we know we are getting the best value out there!

Thank you Joanna we are happy to hear you find value in our services and that you and your family have been coming back to us over the years!

- Preferred Auto & Fleet Service
725 May St N Thunder Bay, ON, P7C 3S1 (807) 622-1998
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