About Us

Welcome to Preferred Auto & Fleet Service – your friendly neighborhood auto repair shop in Thunder Bay, Ontario, bringing joy to vehicles and their owners since 1998. But hey, let’s not forget how we got here!

Our story took a new turn in 2014 when Malcolm Heathcote took over the reins. While he’s your go-to guy today for all things auto repair, his journey to becoming a proud shop owner was far from typical – and that’s what makes him so unique!

Malcolm’s love for cars started long before running his own shop. From his high school days in 2005, he’s had a strong enthusiasm for everything on wheels. That passion grew through Ice Racing, Mud Racing, Off-roading with his Jeep, Drag Racing, and Auto Slalom racing, among other motorsports.

Before living the dream of owning a repair shop, Malcolm spent a decade honing his skills as a machinist. Eventually, his heart led him to fuse his love for vehicles into a rewarding venture – an auto repair shop.

Fast forward to today, and here we are! Preferred Auto & Fleet Service has evolved into a reliable local destination for automotive repair in Thunder Bay.

Our mission? To keep your wheels turning without burning a hole in your pocket! We strive to provide quality automotive repair promptly and affordably. Our skilled technicians are ever-ready to serve, whether your car, truck, or fleet needs routine maintenance or detailed repair. Trust us to guide you through the process, ensuring a smooth ride at every step.

We take immense pride in our dedicated staff, who not only provide unbeatable services at affordable prices but also ensure the highest standards of safety, performance, and dependability for your vehicles. From brake repair to installing lift kits, we’ve got you covered. No matter the make, model, or budget, our knowledgeable team is equipped to handle both regular maintenance and major auto repairs.

So, come on in! Let us put a smile on your face – and your car! Welcome to Preferred Auto & Fleet Service, where we’re all about the love of cars, high-quality service, and happy customers.

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