Mon – Fri | 8:00am – 5:00pm
Sat - Sun | Closed

About Us

Welcome to Preferred Auto & Fleet Service – your friendly neighborhood auto repair shop in Thunder Bay, Ontario, bringing joy to vehicles and their owners since 1998. But hey, let’s not forget how we got here!

Our story begins on a delightful note with Malcolm and Stephanie Heathcote, who took over the reins in 2014. While they are your go-to folks today for all things auto repair, their journey to becoming proud shop owners was far from typical – and that’s what makes them so unique!

The Heathcotes’ love affair with cars began long before they decided to steer their career paths toward automotive repair. From their high school days in 2005 (when they first crossed paths in shop class – talk about destiny!), this dynamic duo has always held enthusiasm for everything on wheels. Their passion found expression in Ice Racing, Mud Racing, Off-roading with their Jeep, Drag Racing, and Auto Slalom racing, among other motorsports.

Before living the dream, Malcolm honed his skills as a machinist for a decade, while Stephanie lent her prowess to various clerical and administrative roles. But as their hearts yearned for more, they decided to fuse their mutual love for vehicles into a rewarding venture – an auto repair shop.

Fast forward to today, and here we are! Preferred Auto & Fleet Service is a testament to Malcolm and Stephanie’s journey, evolving into a reliable local destination for automotive repair in Thunder Bay.

Our mission? To keep your wheels turning without burning a hole in your pocket! We strive to provide quality automotive repair promptly and affordably. Our skilled technicians are ever-ready to serve, whether your car, truck, or fleet needs routine maintenance or detailed repair. Trust us to guide you through the process, ensuring a smooth ride at every step.

We take immense pride in our dedicated staff, who not only provide unbeatable services at affordable prices but also ensure the highest standards of safety, performance, and dependability for your vehicles. From brake repair to installing lift kits, we’ve got you covered. No matter the make, model, or budget, our knowledgeable team is equipped to handle both regular maintenance and major auto repairs.

So, come on in! Let us put a smile on your face – and your car! Welcome to Preferred Auto & Fleet Service, where we’re all about the love of cars, high-quality service, and happy customers.

Reach Us

Business Hours

Mon – Fri | 8:00am – 5:00pm

Sat - Sun | Closed

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